Privacy Policy

This Privacy Policy describes how Boxora合同会社 ("we," "our," or "us") collects, uses, and protects the personal information of customers who access and use our website BoxoraFun and related services. By using our website, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect the following types of personal information:

1. Order Information

   • Name

   • Shipping and billing address

   • Email address

   • Phone number

   • Payment information (processed securely via third-party providers, we do not store full credit card details)

2. Account & Communication

   • Email and password (if you create an account)

   • Subscription preferences (for newsletters or promotions)

   • Any inquiries or messages you send to us

3. Technical Information

   • Browser type, IP address, device type, time zone, cookies and site usage data

   • Pages viewed, products browsed, and referral source

How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders (including shipping and payment verification)

• To provide customer support and respond to inquiries

• To send updates, promotions, or newsletters (only if you opt-in)

• To improve our website, products, and user experience

• To comply with legal and tax obligations

Sharing of Information

We do not sell your personal data. However, we may share information with:

• Service Providers: Such as payment processors (e.g., PayPal, Stripe) and logistics/shipping companies (e.g., DHL, Japan Post).

• Legal Authorities: If required by law, to protect our rights, or to prevent fraud.

Data Retention

We will keep your personal data only for as long as necessary:

• Order and tax records: up to 7 years (as required by Japanese law)

• Marketing and subscription data: until you unsubscribe or request deletion

Your Rights

If you are located in the EU (GDPR) or Japan (APPI), you have the right to:

• Access the data we hold about you

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to data processing

• Withdraw consent for marketing emails at any time

To exercise these rights, please contact us at info@boxorafun.com.

Data Security

We implement strict administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Boxora合同会社 (Boxora LLC)
Website: https://boxorafun.com
Email: info@boxorafun.com
Address: 埼玉県川口市西川口3-14-14 フドウ西川口ハイツ815室
Phone: +81-70-1186-4043